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FAQ

Do you offer custom sizes?
Yes, we can build to any specific dimension or shape–round, square, rectangle, oval, etc.

Is all of your wood reclaimed?
While most of our sales are specified to use reclaimed lumber, we can offer any of our designs using new white oak, walnut, cherry, maple, cypress, or even exotic woods. Please contact us for requests.

Where are you located?
We are located in the River Arts District in Asheville, NC.

Is the woodshop open to the public?
We are open to the public Monday–Friday 7:30 a.m. to 4:30 p.m. by appointment only.

How far in advance should I place an order?
Our typical lead-time is 8-10 weeks depending on our current production cycle.

How do I get pricing?
If you are an architect, designer, retailer, or other trade professional, please contact us for wholesale pricing.

If you are consumer, we can direct you to the closest retailer or, if there is not a certified retailer in your area, we can supply you with retail pricing.

Visit our dealor locator online at theoldwoodco.com/dealer-locator/

Email us at support@theoldwoodco.com or call (866) 967-9663